Speaker: Nori Heikkinen

Google Site Reliability Engineering Expert
Nori has been an SRE at Google for the last 7+ years, working with her team to manage the invisible layers of load-balancing and proxying infrastructure shared by all internal products. She has both saved the day and created or exacerbated outages, sometimes both at once. Nori also took a leave of absence in early 2014 to work on the reliability of healthcare.gov, gaining a completely fresh perspective on what it really takes to sustainably keep a website running in the absence of existing team culture.

Find Nori Heikkinen at

Talk: Too Big to Fail: Lessons from Google and healthcare.gov


Wednesday Jun 10

Thursday Jun 11

Friday Jun 12