Workshop: Coaching the Team System

Location: Liberty, 8fl.

Duration: 1:00pm - 4:00pm

Day of week: Tuesday

Level: All


Interest in helping teams thrive.

Each team system has a different dynamic. Sometimes we have great chemistry and it’s easy but other times it can be really challenging! We can reduce our risk and deliberately build self-aware teams that reflect, experiment and decide how they want to work together. In this interactive workshop, we’ll practice specific tactics to kick off a new team or to bring the life back into a stagnating one.  We will experience ways to surface and get rid of toxic communication and how to foster empathy between roles.

Key takeaways: 

  • Learn how to start up a new team or reset an existing one.
  • Gain alignment with building team alliances and conflict protocols.
  • Experience how to foster empathy between roles.
  • Share communication anti-patterns and remedies.
  • Learn basic workflow visualization to jump start continuous improvement.

Speaker: Heidi Helfand

Director of Engineering Excellence @procoretech

Heidi Helfand is Director of Engineering Excellence at Procore Technologies, creators of cloud-based construction software. She is author of the book Dynamic Reteaming: The Art and Wisdom of Changing Teams which challenges the notion that you need to keep your teams “the same” in order to be successful. Heidi was on the “first team” at two highly successful startups – ExpertCity, Inc. (acquired by Citrix) where she was on the team that invented GoToMyPC, GoToMeeting and GoToWebinar and AppFolio, Inc., a SAAS property management software company that went public in 2015. She is a co-active coach certified by the International Coaching Federation (ICF).

Find Heidi Helfand at