Speaker: Ryn Daniels

Staff Infrastructure Engineer @travisci

Ryn Daniels is a staff infrastructure operations engineer at Travis CI who got their start in programming with TI-80 calculators back when GeoCities was still cool. These days, they have opinions on things like monitoring, on-call usability, and Effective DevOps.  Before escaping to the world of operations, they spent a few years doing R&D and systems engineering in the corporate world. Ryn lives in Brooklyn with a perfectly reasonable number of cats and in their spare time can often be found powerlifting, playing cello, or handcrafting knitted server koozies for the data center.

Find Ryn Daniels at

@rynchantress
LinkedIn

Talk : Heretical Resilience: To Repair is Human

Track : Chaos, Complexity, and Resilience
Location : Soho Complex, 7th fl.
Day of week : Friday
Duration : 11:50am - 12:40pm

Resilient architecture is often thought of solely in terms of its technical aspects - with the right distributed system or automated failover or fancy new orchestration software, we want to believe we can avoid the inevitability of failure. While it is certainly true that we can design our systems to be more robust, true resilience comes from humans. The humans in complex systems, and especially the human-computer interactions and interfaces, are what can really make or break the true resiliency of these systems. This human-centric approach requires a different mindset than a solely infrastructure-focused one, but is no less rigorous and encourages change that are equally if not more important.

In this talk, I will describe the “Apache SNAFU” described in the SNAFU Catchers’ Stella Report, sharing my experiences as the instigator of that snafu and walking through the lessons that can be learned from such an event. Takeaways will include ideas for how to design tools, processes, and systems in ways that maximize the resilience and responsiveness of humans throughout engineering organizations.

Other talks from track Chaos, Complexity, and Resilience

Have You Tried Turning It Off and On Again?
Senior Cloud Ops Advocate @Microsoft
David Blank-Edelman
UNBREAKABLE: Learning to Bend but Not Break at Netflix
Senior Software Engineer, Chaos Engineering @Netflix
Haley Tucker
Properties of Chaos
Chief Technology Officer @PolySync
Nathan Aschbacher
Using Chaos To Build Resilient Systems
Principal Site Reliability Engineer @Gremlin
Tammy Butow

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