Leveraging unstructured data for Operational Intelligence when last minute fixes are 'strategic'
There is a wealth of information in unstructured data: e.g. logs, etc. The conventional wisdom is that these are there for debug purposes or for development usage only. However, in the last few years there has been a proliferation of mining tools that allow us to harness the value of that data to the point where it can become a first-class participant in the MIS stack. Moreover, this approach possesses some fundamental advantages relative to its more structured brethren in terms of cost, intrusiveness a release cycle. In this talk, we will look at some techniques as they apply to real-world use-case of a critical system delivery and why we chose to make a temporary fix part of the strategic stack going forward.