Presentation: Scalable Chatbot Architecture with eBay ShopBot

Track: Architectures You've Always Wondered About

Location: Broadway Ballroom North Center, 6th fl.

Duration: 4:10pm - 5:00pm

Day of week: Tuesday

Level: Advanced

Persona: Architect, CTO/CIO/Leadership, Data Scientist


ebay ShopBot is a personal shopping assistant available as a Facebook Messenger bot. It surfaces the best shopping options with the least effort in a conversational style. ShopBot leverages an array of AI components and the richness of ebay user data. In this session you will learn of the internals of the ebay ShopBot and how the processing of text, image and speech flows through the purpose-built system leveraging the product knowledge graph, commerce-aware input recognizers and the Dialog Manager.

Speaker: Robert Enyedi

MTS Software Engineer @eBay

I am a software engineer focused on program analysis, modularity, architecture and software technologies with focus on automated architectural transformation, software composition. I have worked on all aspects of software from systems programming to UI and backend.

Find Robert Enyedi at


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