Brian: In my role, I'm focused on looking at emerging technologies and connecting them with Chick-fil-A’s current and future business needs. The role is really about making a connection between the two, and bridging the gaps that exist by developing strategies and roadmaps and delivering new capabilities. IOT is a great example of where this idea has been applied over the past year. We have other Enterprise Architects that focus less on the new capabilities and more on aligning the business areas with our overall architecture strategy. They also do technology roadmapping and other things like that. Overall, our team is a great mix of being able to go deep into technology and then up to the business leadership level, and everything in between. We just want to have a significant impact on Chick-fil-A’s business.

Brian: I think technology is becoming increasingly critical to all businesses. In Chick-fil-A's world, this translates to: “What does a digital transformation look like?” So when I say the restaurant of the future, I'm saying that over the next several year's technology is going to have a big impact on a lot of the operational experiences at a restaurant. So, the term is really about answering the question, “what does Chick-fil-A look like in three to five years?”. IOT is one of the huge pieces of that overall transformation effort. Without it we really can't get where we need to go, so that's why it's such a critical piece of the restaurant of the future.