In a recent article published by The New York Times Magazine titled, “What Google Learned From Its Quest to Build the Perfect Team”, Google discovered that “psychologically safe environments” and establishing group norms of communication and empathy were the secret sauce to building highly productive and engaged teams. In this session, Heather Fleming, VP of Product and Program Management at GILT will take you through two frameworks she uses with individuals to improve communication, increase empathy and establish the psychologically safe environment a team needs to thrive.

First, Heather will lead you through a Myers Briggs Type Indicator (MBTI®) self-assessment exercise to demonstrate how the MBTI can be used to understand your own preferences and their impact on your team. She will show you how you can use the dichotomies of the MBTI to help teams have a common language to use when they talk about how they feel or why they may react to things differently than others might expect.

Heather will also demonstrate how GILT builds teams around initiatives using a “Team Ingredients” framework. This framework focuses on each individual's strengths and talents and what they are contributing to the team rather than placing an emphasis on job titles, roles and responsibilities. Find out if you’re the team’s “Motivator” or “Cruise Director” and understand why these ingredients are a part of what builds a perfect team.