Resilience

Session Resilience

Comparing Apples and Volkswagens: The Problem With Aggregate Incident Metrics

Thursday Jun 15 / 11:50AM EDT

This talk presents data from the Verica Open Incident Database (VOID) to conclusively demonstrate how aggregate incident metrics (MTTR, severity, # of incidents/time) aren't representative of your systems' resilience.

Speaker image - Courtney Nash

Courtney Nash

Internet Incident Librarian & Senior Research Analyst at Verica, previously @Holloway @Fastly @O’Reilly Media @Microsoft & @Amazon