Presentation: Psychologically Safe Process Evolution in a Flat Structure

Track: Human Systems: Hacking the Org

Location: Empire Complex, 7th fl.

Duration: 10:35am - 11:25am

Day of week: Monday

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The worst place to be in business is in a state of complacency with no process iteration. While you are comfortably working the way you’ve always worked, other organizations will find ways to out maneuver you. Through a process of constant iteration, you can find the cutting edge advantages faster than your opponents. At Hunter Industries, our software development group practices Mob Programming and has a flat structure with management “Homeowners Associations (HOAs)”. These groups exist to empower the teams to evolve quickly and effectively with feedback loops and not micromanagement.  From solid bi-annual goal setting, to industry leading quality practices, we’ve found ways to evolve our practices beyond the bleeding edge and in this talk we share how we do it. You will walk away with practical ideas for how to add evolutionary management and process iteration into your company.

In this session you will learn how to:

  • Establish a safe environment for collaborating on the processes at your organization
  • Encourage new ideas to emerge, and treat them like experiments
  • Decentralize the process and avoid deferring to “the bosses ideas”
  • Identify good and bad patterns by relating to our successes and failures
  • Escape complacency in your organization by allowing the good ideas to flourish and removing the bad ones from your processes

Speaker: Chris Lucian

Director of Software Development @Hunter_Ind

I'm Chris Lucian, the director of software development at Hunter Industries and a founder of mob programming. I am passionate about the advancement of software craftsmanship and machine learning. I seek the continuous improvement of myself, my family, my company, and my community. I believe that we can explore the unexplored potential in all things when looking at our processes with automation and creativity in mind. Growing up I learned a lot about both the important of Psychological Safety and what it can look like when it does not exist. I was fortunate enough to go to a project based middle school where I learned the importance of public speaking, research, technology and delivering my work quickly and frequently. I worked full time when going to university for both my masters and bachelors and in doing so I learned the importance of time management and deliberate deep work. In my career I have found that all of these skills are important to be effective. When I'm have a moment of free time, I spend it gaming or reading sci-fi and fantasy.


Find Chris Lucian at


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