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Presentation: Behavioral Economics and ChatBots

Track: Modern User Interfaces: Screens and Beyond

Location: Majestic Complex, 6th fl.

Duration: 5:25pm - 6:15pm

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Slides: Download Slides

Level: Intermediate

Persona: Architect, Developer

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Abstract

Nudge theory is about making it easier for people to make decisions that are in their broad self interest.  Chatbots can execute little nudges, and this turns out to be a very powerful technique for influencing behavior.  We’ll look at a few strategies, including the ability to present information when it’s needed, actionable messages and the alignment of values with actual outcomes, and simply lowering the barrier to useful ideas spreading across groups.   All examples are taken from a team of developers, and their bot, developing a set of cloud native services.  All behavioral modifications were done with the consent of those participating.

Speaker: Jim Clark

Co-Founder @atomist

Jim is a co-founder and chief architect at Atomist, where he works to help teams create more effective relationships with their tools, and with each other. He likes to REPL in to things. In his spare time, he's probably either biking or running.

Find Jim Clark at

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